Leads United, communication with an edge http://www.leadsunited.com/ Last updates of address: Genesys on Last updates of address: Genesys Wed, 13 May 2009 09:00:00 +0200 Wed, 13 May 2009 09:00:00 +0200 info@leadsunited.com Leads United http://www.leadsunited.com/ Leads United, communication with an edge http://www.leadsunited.com//cmsfile/11 Powered by Covide CMS <![CDATA[Genesys dévoile les tendances 2009 pour centres de contact]]> Wed, 13 May 2009 09:00:00 +0200 http://www.leadsunited.com/page/Genesysdvoilelestendances2009pourcentresdecontact.htm <![CDATA[Genesys intègre les eServices et les technologies de communication dernier cri aux centres de contact]]> Tue, 28 Apr 2009 09:00:00 +0200 http://www.leadsunited.com/page/GenesysintgreleseServicesetlestechnologiesdecommunicationderniercriauxcentresdecont.htm <![CDATA[Genesys’ reputation as trusted advisor leads to shortlist recommendation in Datamonitor’s IVR Decision Matrix]]> Fri, 17 Apr 2009 10:00:00 +0200 http://www.leadsunited.com/page/GenesysreputationastrustedadvisorleadstoshortlistrecommendationinDatamonitorsIVRDecisionMatrix.htm <![CDATA[Genesys introduces next generation Genesys Voice Platform 8]]> Mon, 25 Aug 2008 15:00:00 +0200 http://www.leadsunited.com/page/GenesysintroducesnextgenerationGenesysVoicePlatform.htm <![CDATA[Genesys and Alcatel-Lucent increase worldwide market share position in contact center markets and IP in 2007]]> Mon, 04 Aug 2008 12:00:00 +0200 http://www.leadsunited.com/page/GenesysandAlcatel-LucentincreaseworldwidemarketsharepositionncontactcentermarketsandIPin2007.htm <![CDATA[Belgacom récompensé par le ‘Customer Innovation Award’ de Genesys]]> Wed, 18 Jun 2008 15:00:00 +0200 http://www.leadsunited.com/page/BelgacomrcompensparleCustomerInnovationAwarddeGenes.htm <![CDATA[Genesys nomme Stefaan Bogaert au poste de Principal Solutions Engineer]]> Fri, 30 May 2008 14:00:00 +0200 http://www.leadsunited.com/page/GenesysnommeStefaanBogaertaupostedePrincipalSoluti.htm <![CDATA[Une étude mondiale révèle un énorme fossé entre la vision des cadres supérieurs et celle des collaborateurs du service à la clientèle]]> Mon, 26 May 2008 17:00:00 +0200 http://www.leadsunited.com/page/Unetudemondialervleunnormefossentrelavisiondescadressuprieursetcelledescollaborateursduservicelaclientl.htm <![CDATA[Une nouvelle voie d'accès intelligente aux services à la clientèle ]]> Wed, 16 Apr 2008 12:15:00 +0200 http://www.leadsunited.com/page/Unenouvellevoiedgenteauxserviceslaclientle.htm