crisis communications

Preventing or containing the noise

Your product can be selling well until – suddenly – bad news hits you or your sector. The result can be a disaster – a crisis arrives at your door without warning! Whether the event is small or gigantic, one thing is certain - if you hide your head in the sand and just hope it will go away, you are more likely to find that your customers have disappeared overnight. The right approach and careful handling can not only limit the damage, it can be an ideal opportunity to communicate a convincing message about who you are and the values you represent.

The Leads United Crisis Team has an extensive range of experience built up through handling crisis situations as downsizing, company closures, and accidents across a broad spectrum of sectors, from ICT and telecommunications, to healthcare, chemicals and services. Our team guides customers through the entire crisis process, from planning and prevention (including media training) through to crisis management and recovery, preceded or followed up by reputation management programmes.

The idea is to highlight the power of online media. Working with Blackline, Leads United builds on the potential of online media in your crisis communication, so that your policy for handling crises always has maximum impact.

The Leads United Crisis Team is on call 24 hours a day, 7 days a week.

Dian Wahlen +32 (0)3 446 01 88 of +32 (0)479 91 00 21
Ingrid Vertongen +32 (0)3 466 01 88 of +32 (0)496 88 14 76

Would you like to learn the basics of crisis communications in a single day? Then register for the LeadS’cool Crisis Communication Master Class, run in conjunction with a business law practice.